In a world of flashy ads and endless competition, real loyalty is still rooted in something deeper: how you make people feel. At Farmer’s Body, we help practices build that kind of loyalty — not with gimmicks, but with human-centered habits.
Here’s a closer look at the 3 Pillars of Patient Loyalty from our toolkit:
🧡 1. Trust
Patients want to know they’re safe. Scripts that explain what’s happening, bios that humanize the team, and clarity at checkout go a long way.
🌼 2. Connection
It’s in the handwritten welcome card. The note on their chart about their new puppy. The “thank you” for a referral that feels personal.
🌿 3. Experience
Comfort menus, birthday month notes, and soft music during cleanings might seem small — but they help transform tension into peace.
If you’re looking to build more than a practice — if you want a true community — start with these three pillars. Use them in your next weekly team huddle and watch what happens. Or download our full toolkit and get started with just one step.